PadsByBilly · Fightgear
Shipping & returns.
Clear and fair.
Shipping
- We ship from the Netherlands with PostNL and its partners across the European Union, always with tracking.
- Shipping costs: Netherlands €4.95, Belgium €7.95, Germany €9.95, other EU countries €14.95. Free shipping from €75.00.
- Delivery time: usually 2 to 4 working days for the Netherlands, Belgium and Germany, 3 to 7 working days for the rest of the EU, after payment. As soon as your parcel ships you receive the tracking link by email.
Returns
- You have a 14-day right of withdrawal after receiving your order. Email info@padsbybilly.nl with your order number within those 14 days. See the right of withdrawal page for details.
- Return the item unused and in its original packaging within 14 days of your notice.
- Return address: DigitaleWeg, returns PadsByBilly, Nieuwland Parc 309 B, 2952 DD Alblasserdam, the Netherlands.
- Return shipping is at your cost, unless the item is defective or we sent the wrong item; then we send you a free return label.
- We refund the purchase price including the original shipping cost within 14 days of your notice, once the item is back with us.
- Mouthguards and hand wraps cannot be returned once the seal is broken, for hygiene reasons.
Warranty
The statutory warranty of two years applies. Something wrong? Email us with a photo and your order number and we will sort it out.